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Maria Festa

Support Manager at 4Securitas

Maria Festa is an accomplished Technical Project Manager at Siemens since November 2023, known for achieving a 95% customer satisfaction rate by leading the technical development of MV projects with strict adherence to industry standards. Previously, Maria served as a Support Manager at 4Securitas, overseeing a team to enhance customer satisfaction and operational efficiency. Maria's technical expertise includes experience as a Senior Support Engineer, AIOps & ITOM Consultant, and Senior Customer Support at esteemed companies such as IBM and Fastweb, demonstrating proficiency in troubleshooting network and security issues, managing cloud integrations, and utilizing various software tools. With a Bachelor of Pharmacy from Università di Catania, Maria combines a solid educational background with extensive experience in IT and customer support roles.

Location

Catania, Italy

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4Securitas

ACSIA it is a ‘post-perimeter’ security tool which complements a traditional perimeter security model. It resides at the Application or Data layer. It monitors and protects the the platforms (physical/ VM/ Cloud/ Container platforms) where the data is stored which are the ultimate target of every attacker.Using a combined approachbased on log analysis, AI and machine learning, ACSIA does the grunt work of security analysis - monitoring, analysing, profiling and mitigating cybersecurity incidents.


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Headquarters

Dublin, Ireland

Employees

11-50

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