Maria Festa

Maria Festa is an accomplished Technical Project Manager at Siemens since November 2023, known for achieving a 95% customer satisfaction rate by leading the technical development of MV projects with strict adherence to industry standards. Previously, Maria served as a Support Manager at 4Securitas, overseeing a team to enhance customer satisfaction and operational efficiency. Maria's technical expertise includes experience as a Senior Support Engineer, AIOps & ITOM Consultant, and Senior Customer Support at esteemed companies such as IBM and Fastweb, demonstrating proficiency in troubleshooting network and security issues, managing cloud integrations, and utilizing various software tools. With a Bachelor of Pharmacy from Università di Catania, Maria combines a solid educational background with extensive experience in IT and customer support roles.