Bhavin Shah is a senior IT executive with over 20 years of experience in IT service management and transformation. Currently serving as the ServiceNow Practice Lead at 4VCO Limited, Bhavin has a proven track record in delivering excellent service operations and implementing best practice frameworks. Previous roles include Head of Service at Wanstor and Head of IT Service Governance & ITSM at Johnson Matthey, where Bhavin led global service management teams and implemented core ITSM processes. Bhavin holds a Bachelor's degree in Computing from the University of Westminster.
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