Mostafa Abdelrhman

Customer Success Team Lead at 51Talk HQ

Mostafa Abdelrhman is a seasoned professional in customer service and operations management, currently serving as the Customer Success Team Lead at 51Talk Headquarters since July 2024. Previous experience includes roles as Customer Service Manager and Supervisor at Creative Pan, where responsibilities encompassed overseeing customer service staff and strategizing daily operations. Mostafa also led a team at Talabat as New Acquisition Team Leader and held positions as Quality & Legal Specialist and Content Specialist, focusing on compliance and content accuracy. Earlier roles include customer service positions at Etisalat Emirates and Vodafone UK, along with experience in telesales at Emerging Media. Mostafa holds a Bachelor's degree in English Language and Literature from Ain Shams University.

Location

Cairo, Egypt

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51Talk HQ

Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company.51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above. Through 51Talk’s independently developed teaching system, Air Class and scientifically-based closed loop system of “Learn, Practice, Test, Tutoring”, 51Talk creates an immersive, fun and interactive environment for learning English so users can apply what they learnt in real life. 51Talk listed on the New York Stock Exchange in June 2016. Apart from the operations team for teachers in the Philippines, 51Talk has opened branches in Malaysia, Indonesia, Hong Kong and mainland China. Students of 51Talk come from 50 countries and regions, with the total of classes taken amounting to over a hundred million, whereas 51Talk’s quality teachers of over twenty thousand come from the Philippines and North America.Using the online teaching mode of “Internet + Education”, 51Talk empowers the global education industry with technology, steadily realizing the corporate mission of “Empower All to Talk to the World”.


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1,001-5,000

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