60 Decibels makes it easy to listen to the people who matter most. Their Lean DataSM approach turns customer voice into high-value insights that help you grow your business and maximise your impact.

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60 Decibels

60 Decibels' headquarters in London, United Kingdom

Sasha Dichter

Meghan Curran

Natasha Brooks

Tom Adams

Einar Pedersen

The Sales and Marketing team at 60 Decibels is responsible for driving revenue growth and expanding the company's market presence. They generate leads, manage customer relationships, and develop effective marketing strategies to promote 60 Decibels' innovative Lean DataSM approach. This team plays a crucial role in turning customer voice into actionable insights to maximize business impact.

Sales and Marketing

The Customer Experience and Strategy team at 60 Decibels leverages customer feedback to enhance product offerings and optimize business strategies. This team combines expertise in customer satisfaction, product ownership, business innovation, people operations, and strategic management to turn customer insights into actionable improvements, ultimately driving growth and maximizing impact.

Customer Experience and Strategy

The Research and Project Management team at 60 Decibels is responsible for designing and executing research projects that gather valuable customer insights. They coordinate all aspects of project management, from initial planning and data collection to analysis and reporting, ensuring that the insights derived support strategic decision-making and drive business growth.

Research and Project Management

The Operations team at 60 Decibels ensures the seamless execution of research projects by managing logistics, coordinating with clients and field teams, and optimizing internal processes. They strive to enhance operational efficiency, support the client services team, and uphold the quality and timeliness of deliverables.

Operations

The Leadership Team at 60 Decibels, comprising the Chief Executive Officer, Co-founder and Chief Strategy Officer, and Chief Financial Officer, drives the company's vision and strategic direction. They ensure operational excellence, foster growth, and maximize impact by leveraging high-value insights from customer feedback.

60 Decibels

Org chart

Teams

Sales and Marketing

Customer Experience and Strategy

Research and Project Management

Operations

Leadership Team

Offices

60 Decibels

Org chart

Teams

Sales and Marketing

Customer Experience and Strategy

Research and Project Management

Operations

Leadership Team

Offices

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