Michael Kaspar is a seasoned professional with extensive experience in Conversational AI and Natural Language Processing. Currently serving as the Director of Conversational AI at 66degrees, Michael successfully grew the team from a solo initiative to eleven specialists, while securing multi-million dollar business opportunities for CCaaS solutions. Previous roles include leadership positions at TEKsystems and BD, where Michael honed skills in designing and implementing advanced conversational AI frameworks and enhancing customer care experiences through innovative technologies like Google Dialogflow and Microsoft Azure. Michael holds a Master's degree in Enterprise Project Management and a Bachelor's degree in Business & Technology from Stevens Institute of Technology.
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