Leslie Stojhovic

Customer Care Manager at 6sense

Leslie Stojhovic has a diverse work experience spanning several companies. They started as a Merchandising Assistant at Comfort Management Corp in 2006, where they worked directly with buyers and vendors to process orders and ensure correct merchandise. They later joined Baldersons Inc. as a Customer Service Rep, where they followed print jobs through production and maintained client contact. In 2011, they became a Licensing Specialist at iGroup Inc, responsible for maintaining state licensing and processing life insurance contracts. At LoopNet, they served as a Senior Client Services Representative, providing phone and email support, troubleshooting site and mobile application issues, and utilizing Salesforce. At Insightly, Leslie held multiple roles, first as a Customer Service Representative and then as a Tier 2 Customer Care Representative. In these positions, they handled escalated customer tickets, acted as a liaison between the loyalty organization and engineering teams, and worked directly with Enterprise accounts. Their role at Züm as a Client Success Lead involved hiring and creating an Enterprise Support team, managing team performance, and creating and monitoring metrics for their call and ticket queues. Currently, Leslie is a Customer Care Manager at 6sense.

Leslie Stojhovic attended Northern Virginia Community College from 1999 to 2002. However, information about their degree and field of study is not provided. Additionally, Leslie has obtained a certification in Preventing Workplace Harassment from Emtrain, but the specific month and year of obtaining this certification are not mentioned.

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Timeline

  • Customer Care Manager

    February, 2023 - present