Shivika Arora has a diverse work experience in various roles and industries. Shivika began their career as a Marketing Intern at Sociowash, where they gained insights into Panasonic's marketing strategies. Shivika then worked as an Operations Intern at Crownit, where they contributed to the company's day-to-day operations. In 2017, Shivika interned as an SEO Intern at OYO, focusing on search engine optimization techniques.
Following that, Shivika joined Pet Fed as a Marketing Associate, where they played a role in promoting the company's pet-centric events. Shivika then transitioned to Saleswhale, a 6sense company, as a Customer Service Specialist, providing support and assistance to customers. Shivika later took on the role of Customer Success Manager at Saleswhale, ensuring customer satisfaction and success.
Currently, Shivika works at 6sense as a Senior Customer Success Manager, where they continue to build and maintain strong relationships with clients. Overall, Shivika has demonstrated their ability to thrive in customer-centric roles, utilizing their skills in marketing, customer service, and customer success management.
Shivika Arora completed their education with a Bachelor's degree in Marketing Management and Retail Business from the College Of Vocational Studies, where they studied from 2016 to 2019. Prior to that, they attended K.R. Mangalam World School from 2010 to 2016, focusing on Business/Commerce, General. In terms of additional certifications, they obtained "Google Analytics for Beginners" from Google in April 2020 and "Email Marketing Certified" from HubSpot in October 2020. It is also mentioned that Shivika has completed the "Fundamentals of Digital Marketing" course, but the specific details regarding the institution and date of completion are not provided.
April, 2023 - present
January, 2022