Russel Langley possesses extensive experience in information technology support, having served as an Information Technology Help Desk Supervisor and various team lead roles at 7-Eleven since May 2021. Prior to this, Russel held positions at SAIC, where responsibilities included supervising tiered service desk teams and resolving technical queries. Early career roles included a Security Operations Center Analyst at Sword & Shield Enterprise Security, Inc., and a Helpdesk Analyst at Elavon, Inc. Russel's background also features journalism roles, having worked as a general assignment reporter for local newspapers, and an academic career as a Program Chair and Adjunct Instructor in Criminal Justice at Kaplan College. Military service as a Network Administrator/Wing Security Manager in the United States Air Force and law enforcement positions further contribute to a diverse professional skill set. Russel earned a Bachelor of Arts degree in English from Union Institute & University between 2003 and 2006.
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