Ann Le is an experienced professional in customer support and technical writing, currently serving as a Knowledge Manager at 7shifts since February 2022. Previously, Ann worked as a Retailer Advocate at Lightspeed Commerce, and held various roles at Vend by Lightspeed and Chantecaille Beauté as a Business Manager. Ann's background also includes positions at La Prairie Group AG, Thi Fusion Restaurant, Trade Secrets, Kiko Sushi Bar, and Forever 21, showcasing a diverse range of customer-focused and managerial skills. Ann holds a Bachelor's degree in Communication and Media Studies with a minor in Sociology from Carleton University, earned between 2011 and 2015.