Corina Zarate

Customer Operations Manager at 81cents

Corina Zarate has a diverse work experience spanning from 2011 to the present. Their most recent role is as a Customer Operations Manager at 81cents, which was acquired by Rora in 2022. Prior to that, they co-founded an e-commerce business called Remember Me™ in 2021, where they served as an E-commerce Business Owner. In this role, they created a conversation-starter game called Remember Me The Card Game and focused on fostering meaningful and unusual conversations.

Before their entrepreneurial venture, Corina gained experience at Procore Technologies, where they held two roles. From November 2018 to March 2021, they worked as a Bilingual Customer Support Representative. Then they transitioned to the position of Customer Success Manager, LATAM, from March 2021 to December 2021.

Corina's earlier work experience includes roles at Accenture, where they worked as a Social Media Operations Analyst from November 2017 to November 2018. Corina also interned at the Texas Parks and Wildlife Department as a Communications and Marketing Intern from June 2017 to September 2017. Prior to that, they worked as an Administrative Assistant at Scheib Mental Health Center from May 2015 to May 2017. Their early career started at Trusttexas Bank, Ssb, where they worked as a Relationship Banker from May 2011 to October 2014.

Corina Zarate has a Bachelor of Science (B.S.) degree in Geography with a focus on Resource and Environmental Studies and a minor in Diversity Studies from Texas State University. Prior to that, they obtained an Associate of Science (AS) degree in Geology/Earth Science from Victoria College.

In terms of additional certifications, Corina has completed the following courses:

1. Foundations of Digital Marketing and E-commerce from Google in April 2023.

2. Build Wireframes and Low-Fidelity Prototypes from Coursera in June 2022.

3. Start the UX Design Process: Empathize, Define & Ideate from Coursera in April 2022.

4. Foundations of User Experience (UX) Design from Coursera in March 2022.

5. Certified Customer Success Manager (CCSM) Level 1 from SuccessCoaching in December 2021.

6. Google Ads Display Certification from Google in November 2021.

It is worth noting that Corina Zarate holds a certification as a Certified Water Quality Monitor, but the institution from which it was obtained is unknown, as well as the specific month and year of obtaining it.

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Timeline

  • Customer Operations Manager

    October, 2022 - present