Alexandru Cozaciuc

Alexandru Cozaciuc is an experienced Senior Tier 2 Technical Support Engineer at 8x8, responsible for troubleshooting call quality and termination issues, utilizing MySQL for database management, and ensuring customer satisfaction through effective communication. Prior to 8x8, Alexandru served as an Interface Analyst at Darwin, configuring SSO and SFTP setups and managing encryption solutions. Alexandru's background includes roles as a FIX Onboarding Engineer at Itiviti, TL2 Support at USOURCE Technology, and Service Desk Analyst positions at SIG Combibloc, Endava, and STA Travel, providing first-level IT support. Alexandru holds a Bachelor of Arts in Photography from Universitatea de Artă și Design din Cluj-Napoca.