Angelo C. is an experienced Software Engineer specializing in post-sales solution development, currently employed at 8x8 since March 2021, focusing on custom scripts, integrations, webhooks, and virtual agents to automate call center operations. Prior to 8x8, Angelo served as a Solutions Architect at Smartsheet, contributing to custom Node JS extensions and iPaaS projects. Earlier roles include Research Assistant at Informatics Skunkworks at UW Madison, where exploration of uncertainty quantification methods was emphasized, and Advisor/Developer at Nordic Global, involved in inpatient model benchmarking and data synchronization. Angelo has also worked as a Solutions Engineer at Epic, developing cognitive computing models and analyzing lab feature drift. Education credentials include a Master of Science in Computer Science from UC Irvine, complemented by studies at The London School of Economics and Political Science and the University of Wisconsin-Madison.
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