Rita Ustayev

Rita Ustayev is a seasoned professional with extensive experience in strategic support and customer success roles across multiple industries. Currently serving as the Director of Critical Account Programs at 8x8 since July 2023, Rita previously held the position of Manager of Strategic Support Engineering at dbt Labs from December 2022 to May 2023. Rita's career at Compass spanned over six years, where responsibilities included National Manager of Support Engineering and various regional management roles focused on customer experience and success. Earlier roles at Luxe and Manicube involved operations management, while experience also includes positions at Argent Wealth Management in an associate role, and member relations management at Jewish Community Centers of Greater Boston. Rita's academic background includes a Bachelor of Business Administration with a focus on Finance and Mathematics from the Isenberg School of Management at UMass Amherst. Further education was pursued at Imperial College London.