Ryan Torrecampo is an experienced technical professional specializing in cloud support and network operations, currently serving as a Technical Support Engineer at 8x8 since November 2022. Prior to this role, Ryan worked as a Cloud Support Engineer at Genesys from August 2018 to October 2022, where responsibilities included maintaining customer incidents through Salesforce and ensuring positive representation of the company. Additional experience includes roles at TELNOVO Communications Inc as NOC, Accela Communications Philippines Inc as a Network Operation Center Engineer, and PLDT as an Assistant Fault Manager, focusing on network monitoring and management. Ryan holds a Bachelor of Science in Information Technology from AMA University and a degree in Computer System Design and Programming from AMA Computer Learning Center.
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