Rota Masa

Rota Masa is a skilled professional with extensive experience in customer success, training, and development. Currently serving as a Senior Customer Success representative at 99.co since June 2020, Rota has previously held roles as a Trainer Specialist at REA Group Asia, where responsibilities included application training and maintaining relationships with property agents. Rota's background also includes overseeing HR training and development at ERHA CLINIC INDONESIA, conducting induction training for new employees and frontline training. Rota has experience in the tourism sector as an Inbound Tour Lead for Baltic Travel, managing inquiries for golf tours and scheduling activities in Indonesia. Additionally, Rota completed an Officer Development Program at PT Bank Danamon Indonesia, focusing on banking operations. Rota holds a Bachelor of Education in Electrical Engineering from State University of Jakarta.