Chris O'Neill

Chris O'Neill is an experienced ServiceNow Senior Solutions Architect at CAI, with a focus on custom application development, core process implementation, performance analytics, ITSM, ITOM, and automation through machine learning. O'Neill has held various roles at CAI, including Solution Architect and Technical Support Manager, specializing in business development, consulting, and ITIL Support disciplines. Additionally, O'Neill serves as a Partner and Creative Officer at 9th Level Games, involved in writing, designing, and publishing small press games. O'Neill holds a Bachelor of Arts in Radio, Television and Film from Temple University and an MBA in Technical Management from the University of Phoenix.