A Closer Look
Kristie H. has a diverse professional background, starting as the Owner/Operator of an online pre-owned designer clothing retailer before transitioning to various roles in the customer service and quality assurance fields. Currently serving as the Quality Assurance Manager at A Closer Look, Kristie has held positions such as Team Experience Coordinator and Lead Subject Matter Expert Supervisor at previous companies like Activus Connect. With a foundation in education from both Los Medanos College and Diablo Valley College, Kristie has built a career with a focus on quality control and customer satisfaction.
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A Closer Look
For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.