For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.

Professional Services

Retail

A Closer Look

Chris Gillen

Chuck Paul

Dwight D.

Dwight Dayhoff

Alison Moshkelani

The Leadership Team at A Closer Look is responsible for setting the strategic direction, overseeing major operational initiatives, and driving technological advancements to enhance customer experience measurement and analysis. Comprising the Chief Executive Officer, Vice President Of Systems & Technology, Vice President Of Operations, and Chief Technology Officer, this team ensures seamless integration of services across various industries including restaurant, hospitality, health and wellness, retail, senior living, and professional services.

Leadership Team

Customer Service and Client Management

Operations Team

Leadership Team

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Team members

Other teams at A Closer Look

Customer Service and Client Management

Operations Team