A.I.M. Mutual Insurance Companies
Heidi Arsenault is a skilled professional currently serving as a Return to Work Specialist and Medical Only Claim Representative at A.I.M. Mutual Insurance Companies, where responsibilities include evaluating coverage and claims management. Prior experience includes roles as an Administrative Assistant at St. Ann's Home & School, where record maintenance and public interaction were key, a Brand Ambassador for Michel et Augustin focusing on brand awareness, and a Certified Nursing Assistant at Edgewood Retirement Community providing personal care to patients. Additionally, Heidi gained experience as a Human Resources Intern at The RiverStone Group, handling confidential documents and office organization. Heidi holds a Bachelor's degree in Business Administration and Management from Westfield State University.
A.I.M. Mutual Insurance Companies
A.I.M. Mutual has been providing workers' compensation insurance and services since 1989. Today we provide coverage and services to more than 18,000 employers throughout New England. As a carrier, we have built a reputation for Excellence in Service, and we work to set the industry standard in insurance services. We are rated A (Excellent) by A.M. Best Company, the national rating organization for the industry. We partner with brokers and employers who share a genuine commitment to managing employee injuries, from injury prevention to a successful return-to-work. Our service-oriented approach is unique in the industry, and the company has been recognized for its innovative programs.