Mary Albert

Mary Albert is an experienced professional in client support and technical analysis, currently serving as the Manager of Client Support at A.K.A. New Media Inc. since January 2024. Prior roles include Support and QA Coordinator at Wicket Inc. and various positions at Alcumus - North America, where important contributions as Verification Team Lead and Senior Technical Support Analyst were made. Mary has also worked as a Teacher at Reidmount Discovery Schools and as a Student Tutor with Sylvan Learning. In earlier positions, Mary demonstrated expertise as a QA/Tester and Infrastructure Manager at Siemens Canada, developed instructional content as a Part-Time Instructor at the University of New Brunswick, and provided technical analysis at Salesforce Marketing Cloud. Educational qualifications include a Diploma in University Teaching and a Bachelor of Science in Electrical and Computer Engineering, both from the University of New Brunswick.