Katie Smith

Katie Smith is a highly experienced professional with a strong background in project management, customer success, and operational excellence. Currently serving as a Sr. Project Specialist at A-LIGN since August 2021, Katie has played a pivotal role in delivering technology-enabled security and compliance services to a diverse range of clients. Prior to this, Katie held the position of Director of Constituent Services at The Evangelical Alliance Mission, where effective team leadership and development of customer service strategies were key accomplishments. Additional roles include Campaign Operations Manager at Goodway Group, Business Process Analyst at TekLinks, and Ministry Software Coordinator at Cedar Springs Presbyterian Church, showcasing a consistent focus on improving processes, managing teams, and enhancing client experiences across various industries. Katie holds a Bachelor of Science in Organizational Management from Tusculum University.