Since 1986, A Professional Image has set the pace of excellence in the call center industry. API provides quality live call answering service to every customer on every call by using the latest technology and advanced employee resources.



A Professional Image, Inc

Ann Gamertsfelder

Lori  Horton

The Team Leads at A Professional Image, Inc. oversee the seamless operation of call center activities across different shifts. They ensure high-quality customer service, manage team performance, and address any immediate issues. Additionally, the Back Up Team Lead and Dispatcher provides support as needed and coordinates dispatch operations to maintain service excellence.

Team Leads

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Team members