Serkan Bilici is currently working as the Hotelmanager at A-ROSA Kreuzfahrten. Prior to this role, Serkan held positions such as Assistant Hotel Manager at MSC Cruises, Future Cruise Consultant at Norwegian Cruise Line Holdings Ltd., and Conduent customer representative at Conduent. With a background in International Guest Services, Serkan has experience working with German speaking guests, providing translations, announcements, and ensuring their stay is enjoyable. Serkan also served as a German speaking Social Host at MSC Cruises, showcasing a dedication to customer service and guest relations. Serkan's education includes studies at Istanbul University and BRUDER-GRIMM GRUNDSCHULE - BERLIN.
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