Alexander Kleemann is a seasoned IT professional with extensive experience in operations planning and crisis management. Currently serving as Head of IT Operations Planning at A1 Digital International GmbH, responsibilities include senior management of IT demand and operational planning. Previous roles span over 13 years at Tricentis, where Alexander held multiple managerial positions, overseeing IT and customer support organizations, project management for ERP and CRM systems, and product ownership of Service-Now based infrastructure. Earlier career experiences include roles as a consultant and software developer, complemented by a Bachelor of Arts in Business with a focus on Management & Entrepreneurship from FH-Wien and a technical background from HTL Ungargasse.