Erich Herbst has over 19 years of experience in the technology sector, currently serving as the Head of ICS Base Services at A1 Telekom Austria AG since July 2004. In this role, Erich oversees Base Services and has held various positions including Product Owner for Enterprise Application Integration and Service Management, Delivery Lead for Enterprise Application Integration, and Senior Business Analyst, leading over 200 projects with a focus on solution design and business process automation. Prior to A1 Telekom Austria AG, Erich worked as a Software Developer at C.E.T., specializing in software development and data warehousing. Erich holds a Bachelor's degree in Wirtschaftsinformatik from WU Vienna, complemented by technical education from HTL Wien10.