Natascha Kantauer-Gansch

Natascha Kantauer-Gansch is a seasoned executive in the telecommunications sector, currently serving as Chief Customer Officer Consumer at A1 Telekom Austria AG since March 2009, where responsibilities include overseeing all sales and service channels for over 6 million residential and small business customers, managing a revenue portfolio exceeding 1.4 billion € and leading a team of 4,000 employees. Previously, Kantauer-Gansch held the position of Director Customer Service at A1, managing an extensive team of 3,200 employees and overseeing significant customer interaction and budget responsibilities. Kantauer-Gansch's experience at mobilkom austria included directing customer service initiatives and strategic reorganization efforts, along with involvement in employee development and project management. Natascha Kantauer-Gansch holds a Magister degree in Handelswissenschaften from WU (Vienna University of Economics and Business).