Hao Qiu

Hao Qiu has a diverse work experience spanning over several years. Hao began their career as a Public Relations Manager at the College Students' Union from 2005 to 2008. Following this, they worked as a Senior Technology Assistant at BOCOG for a brief period in 2008. Hao then served as a Research Assistant at the College Lab of Information Security in 2009, followed by an internship as a Web Master Intern at the American Red Cross from 2009 to 2010. In 2011, they worked as a Graduate Assistant at Syracuse University and also interned at IBM.

Hao's career in the technology industry started in 2012 when they joined A10 Networks, Inc as a Technical Support Engineer, providing global TAC services in networking and security. Hao then progressed to the role of a Senior Network Support Engineer, where they collaborated with local and global engineering teams to enhance network support services. In 2015, Hao became Manager of the Global TAC and Services teams in Beijing, China, and later in San Jose, CA, leading a team of engineers and overseeing technical support operations. Hao continued in this capacity until June 2021 when they were promoted to Senior Manager, Global TAC and Services at A10 Networks, Inc. In their current role, Hao focuses on optimizing operational quality and efficiency, developing innovative processes, and resolving critical issues in a metrics-based KPI environment.

Hao Qiu obtained a Bachelor's degree in Information and Telecommunication Engineering from Beijing University of Posts and Telecommunications in the years 2005-2009. Later, from 2009-2011, Hao Qiu pursued a Master's degree in Telecommunication and Network Management from Syracuse University. They also obtained a Cybersecurity Fundamentals Certificate from ISACA in November 2016. Additionally, Hao Qiu achieved certifications in CCNA and CCNP from Cisco, but the specific details about the months and years of obtaining these certifications are not provided.