LC

Linh C.

IT Support Manager at A10 Networks

Linh C. has a diverse work experience spanning multiple roles and industries. Linh's most recent position is as an IT Support Manager at A10 Networks, Inc, starting in March 2023. Prior to this, Linh worked as an IT Manager at Fremont Hospital - Behavioral Health from March 2021 to February 2023. Linh also served as a Field Associate at PHP Agency, Inc. from March 2020 to May 2022, where the focus was on providing financial services marketing.

Before that, Linh held various roles at Symantec from 2015 to 2020, including Princ IT Infrastructure Specialist and Sr IT Infrastructure Spec. Key responsibilities included implementing DMARC/DKIM protocols, configuring Active Directory Federation Services, and establishing a disaster recovery site. Linh also gained experience as a Senior IT End User Services Specialist at Nuance Communications from June 2014 to May 2015, where Linh provided end-user support and managed conference rooms.

At KalioTek, Linh worked as a Senior Remote Consultant - Lead from April 2012 to June 2014, providing hardware and software support, coordinating with vendors, and offering 24/7 business critical issue support. Linh's earlier experience includes working as a Desktop Support Lead at Yahoo! from July 2005 to April 2012, where Linh mentored desktop technicians and served as a point of contact for escalated issues. Linh started as a Desktop Technician at eBay in December 2002 and later transitioned to the role of System Administrator at Hewlett-Packard from December 2000 to November 2002. In this role, Linh maintained application delivery servers and worked on standardizing the company's application delivery system. Overall, Linh C. possesses a wide range of experience in varying IT roles across different organizations.

Linh C. obtained a Bachelor of Science (BS) degree in Management Information Systems (MIS) from San Jose State University, where they studied from 1995 to 2000. In 2016, they completed a course at Global Knowledge, although no specific degree or field of study is mentioned. Additionally, Linh C. has received certifications including Certified ScrumMaster (CSM) from the Scrum Alliance in May 2019 and ITIL V3 from PeopleCert, although the specific month and year of obtaining the ITIL V3 certification are not provided. The remaining educational experiences mentioned, including the Hewlett - Packard Company, Learn iT!, and Yahoo! Inc., do not specify any start or end years or any degrees or fields of study, so further details are not available.

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Timeline

  • IT Support Manager

    March, 2023 - present

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