Cecilia D.

Cecilia D. is a Process Improvement and Customer Experience Manager at A2A, where they lead projects that enhance customer experiences and drive business growth. Previously, Cecilia served as a Senior Consultant at EY and a Business Innovation Manager at etventure, leveraging analytical and marketing skills to create strategic project roadmaps. They hold a Master's degree in Global Marketing Management from Boston University and have international experience studying and working across Italy, the US, and Germany. Fluent in Italian, English, and Spanish, Cecilia is a lifelong learner who is passionate about making a positive impact in the world.