Kristine Francois is an accomplished IT Program Manager at AAA Life Insurance Company since January 2022, leveraging extensive experience in project and program management from previous roles as a Senior Project Manager at both Lee Enterprises and Crain Communications. With a strong background in quality management as the Director of Quality Planning at Market Strategies International, Kristine oversaw the Quality Management System and ISO certification while managing healthcare-related research projects. Educational qualifications include a Master of Science in General Administration and Human Resource Management from Central Michigan University, a Master Certificate in Project Management from Villanova University, and a Bachelor of Science in Human Resource Management and Psychology from Oakland University.