Olga Avila

Olga Avila has extensive experience in the insurance and quality assurance sectors, holding the position of Non-Mechanical Claim Adjuster at AAGI since June 2016, where responsibilities include reviewing documents, determining claim settlements, processing claims, and communicating with claimants. Prior to this, Olga worked at Programmers Investment Corp from 1991 to 2014 in various roles, including Quality Assurance Tester, Order Correction Manager, Order Correction Supervisor, Cash Application Specialist, and Order Preparation/Data Entry Clerk. In these roles, key responsibilities encompassed managing quality assurance processes, testing products, overseeing customer communications, and analyzing operational practices. Olga holds a degree as a Bilingual Secretary from Instituto Evangelico America Latina and attended Universidad de San Carlos de Guatemala.