Matthew Kaufman

Matthew Kaufman is an experienced IT professional with a strong background in technical support and systems coordination. Currently serving as an IT Support Specialist at AAkron since March 2019, Matthew previously held roles such as IT & Systems Coordinator at Allpro Parking, LLC, and NSD Help Desk Technician - Leader at Adams Communication & Engineering Technology (ACET, Inc.), where responsibilities included acting as a Subject Matter Expert for CA Service Desk Manager during the implementation of a ticketing software. Matthew's earlier experience also includes being a National Service Desk Technician for the North Eastern United States Veterans Health Administration System and a MIS Technician at Darien Lake Resort, where Matthew contributed to maintaining extensive information systems infrastructure. Matthew holds an Associate of Science degree in Computer and Information Systems from Genesee Community College.