Ratana Keo

Ratana Keo has a diverse work experience spanning over several years. Ratana began their career at MV International Manufacturing LTD as a Quality Control employee, where they contributed to the finished product by testing it for its intended use and ensuring it met the manufacturer's specifications. Ratana also maintained records of any issues found and coordinated with other departments.

Ratana then joined Pacific System as a System Engineer, where they conducted marketing research to compare the prices of products locally and with the company's own products.

Following that, Ratana worked at DMI (Digital Management, LLC) in various roles. Ratana started as a Quality Assurance Tester, responsible for creating tickets in JIRA, conducting manual test execution, coordinating with project managers and developers, and providing regular test and status reports. Ratana also performed regression testing and UX/UI testing.

Ratana then progressed to become a QA Sr. Tester, then a QA test lead and group manager. In these roles, they took on additional responsibilities such as developing test plans, coordinating with project managers and leads, joining calls with clients, and managing and supporting new employees. Ratana also worked on multiple simultaneous releases, handled client feedback, and was involved in bug life cycles and SDLC.

Most recently, Ratana worked at ABA Bank, initially as a QA and Client Support Supervisor, and then as the Head of QA and Client Support Department. In these positions, they set up and managed teams, worked on projects and release notes, and oversaw quality assurance and client support activities.

Overall, Ratana has extensive experience in quality assurance, testing, team management, and coordination with various stakeholders in the software development lifecycle.

Ratana Keo graduated from the University of Cambodia in 2009 with a degree in Information Technology. In 2007, they started pursuing a Master of Business Administration (MBA) at the National University of Management, but the end year is unspecified. Ratana Keo also obtained a certification in International Software Testing from the ISTQB DMI Company in 2015. Additionally, they completed training courses at Dale Carnegie Training and a separate training short course, but the details and dates are not provided.