Brett Atkins

Brett Atkins has a diverse work experience in the field of client support and technical services. Brett started their career at Sprint Nextel, where they held various roles such as CCAT Application Testing/Quality Assurance, Team Lead for Advanced Tech/4G support/Airave Support, and Advanced Technical Support. During their time at Sprint Nextel, Brett demonstrated strong leadership skills and handled escalated customer issues directly.

Brett later joined Research In Motion as an Enterprise Server Support Specialist, where they provided technical feedback and analysis consultations to administrators via telephone and email. Brett was responsible for troubleshooting BlackBerry Enterprise Servers on Microsoft Exchange environments and resolved approximately 95% of customer inquiries.

Brett then transitioned to External IT as a System Engineer and Level 2 Cloud Helpdesk Engineer. In these roles, they worked on system engineering tasks and provided helpdesk support for cloud services.

Currently, Brett is working at Abacus Group as a Client Support Technician and has recently taken on the role of a Client Support Engineer. Details about specific responsibilities and achievements in these roles are not provided.

From 2000 to 2004, Brett Atkins attended Austin Community College, where they pursued a degree in Visual Communication Design. Brett'sfield of study focused on Design and Visual Communications in general.