They Ping Shen is a Senior Field Service Engineer at ABB since November 2018, specializing in Metering HMI and Flow Computer, where responsibilities include providing expert support for the Exlerate/SmartCen application and Flow-X Flow computer, along with analyzing customer requirements to propose technical solutions. Prior experience includes serving as a Project Engineer at Emerson Process Management from June 2012 to November 2018, managing projects from sales handover to commissioning, and as a Product Advisor at Sony, where persuasion and customer feedback reporting were key responsibilities. An early career included a role as a Trainee Engineer at O'Connor Engineering Sdn.Bhd., focusing on PABX system installation and equipment troubleshooting. They Ping Shen holds a Bachelor’s Degree in Electrical and Electronics Engineering from University Tenaga Nasional, obtained in 2012.
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