Abbey Ireland & UK
Sophie Heneman is a seasoned professional in customer care and business development, currently serving as a Senior Customer Care Executive for French-speaking groups at Abbey Ireland & UK since January 2022. With a robust background that includes previous roles as a Business Development Executive and Customer Care Executive at the same company, Sophie also possesses experience as an Artisan in decorative object creation with Lutins, gnomes et autres trolls de Sophie. Educational qualifications include professional licenses in Purchase Management and Tourism Management from IUT de Roubaix and Université du Littoral Côte d'Opale, respectively, along with multiple diplomas in commercial and logistics fields. Sophie's extensive expertise in client relations and multicultural team dynamics is enhanced by linguistic skills and a strong customer service background.
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Abbey Ireland & UK
Abbey Ireland & UK is an internationally recognised, award-winning Destination Management Company. With over 40 years' experience, we have the expertise to make your clients trips unforgettable. We are specialists in leisure tourism and offer the full range of services for Group and Individual Travel, while our Online Reservations service is available exclusively to the travel trade. Our mission is to deliver a quality service to our clients and our experienced, multi-lingual teams are on hand to service requests and enquiries on a tailor-made basis. As your partner we provide local knowledge and expertise in all of our destinations, and are here to assist and advise in every way we can and to ensure that you and your clients have the best experience in our destinations.