Ihnhye Kim

Ihnhye Kim is a Customer Experience Manager at Abbott Diabetes Care, with 19 years of extensive experience in marketing, communication, and customer experience across various industries. They have successfully led brand marketing strategies at HS Ad and Ogilvy, along with a notable tenure at Johnson & Johnson, where they developed innovative patient insight marketing frameworks. Currently, they focus on customer relationship management at Abbott, following their roles in customer experience management. Ihnhye has received accolades such as ‘Marketing of The Year’ in 2016 for their impactful marketing strategies.