Susan Z.

Susan Z. is currently a Senior Manager of Customer Operations & Supply Chain at Abbott Diagnostics Division, where they drive customer support functions and collaborate with logistics teams to ensure effective supply chain management. With over 20 years of experience in the medical devices field and 8 years in pharmaceuticals, they have previously held roles such as National Logistics Operations Manager at GE Healthcare and Manager of Customer Services at HSBC Bank UK. Susan holds a Bachelor of Science degree with a double major in Psychology and Sociology from the University of Toronto at Mississauga and has completed a Service Management Certification. Additionally, they co-lead LGBTQIA+ initiatives at their current site, emphasizing their commitment to fostering an inclusive work environment.