Brady Franklin is an experienced IT professional currently serving as a Desktop Support Technician at AbbVie since November 2025. Previous roles include Service Desk Senior Core Engineer and Service Desk Core Engineer at Impact Networking, LLC from September 2022 to September 2025, and Operational Systems Support Specialist at Ocado Group from November 2021 to August 2022, where responsibilities included troubleshooting IT equipment and managing user accounts. Brady also worked as a Deskside Support Technician at IntelliDyne, LLC, providing technical support and managing server room functionality from April 2016 to November 2021. Previous experience includes being an NCP Instructor at Computer System Institute and IT Specialist at Insight Global, along with early technical roles at DeVry University. Education includes a Bachelor of Science in Electronic Engineering Technology from DeVry University and various IT certifications from Microtrain.
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