Yvette Bonsu

Yvette Bonsu is an experienced Quality Assurance & Complaint Intake Analyst at AbbVie, specializing in compliance with GDP, GMP, and GCP through meticulous auditing of product complaint management records and process improvements to customer complaint intake. Prior to AbbVie, Yvette served as a Care Associate and Care Tech at Riverside Medical Center, leading the transition to Epic EMR in the Audiology department and training staff on related modules to enhance clinical data documentation. Yvette's earlier roles include Graduate Pharmacy Intern at CVS Pharmacy, where responsibilities included managing prescription orders and patient education, and Pharmacy Technician at MedStar Good Samaritan Hospital, focusing on prescription processing and staff training on compliance. Yvette holds a Doctor of Pharmacy (PharmD) from Notre Dame of Maryland University and a Bachelor of Arts in English from Stony Brook University.