Ana Silva

Ana Silva is a skilled customer service professional with a diverse background in technical support and retail management. Currently serving as a Customer Service Representative at AbeBooks since January 2022, Ana has previously worked as a Teller at HSBC and held multiple positions at Starbucks, including Shift Supervisor and Barista. Ana's technical expertise includes roles as a Technical Support Representative at Solution Source, a Technical Support Specialist at Unify, and a Customer Support Specialist at Sigma Telecom. Ana holds an educational background from the Federal University of Technology - Parana, completed between 2015 and 2017.