Prajakta Dhamankar

Prajakta Dhamankar has over nine years of experience in customer service and claims management, currently serving as a Customer Success Coordinator at AbeBooks since February 2021. Prior experience includes roles such as CSR at SureCall Contact Centers Ltd., Claims Specialist at AXA, and CSR and Tech Support Representative at Symantec, where Prajakta provided exceptional customer service and technical support. Additional experience as an Analyst at IBM involved document scrutiny and transaction processing in French, while working as a Data Analyst at Datamatics Business Solutions Ltd. showcased skills in data sourcing and content management. Prajakta Dhamankar holds a Master of Counselling in Counseling Psychology from City University of Seattle and an M.A. in Industrial Psychology from Shreemati Nathibai Damodar Thackersey Women's University, along with certifications in French language from Alliance Francaise de Bombay.