Angelena Urban has extensive experience in customer service and administrative roles, with a career spanning several decades. Currently employed as a Customer Service/Receptionist at Able Electropolishing Co. since February 2016, Angelena engages with customers regarding metal improvement services across various industries. Previous positions include Customer Service Specialist at Essentra Components, where responsibilities included handling customer inquiries related to product specifications, and Customer Service Representative at United Gasket Corp, focusing on customized manufacturing requests. Additionally, Angelena served as Administrative Assistant at MCL Inc., supporting operations in the satellite communications sector. Involvement with Sawyer Brown since 1984 as a fan/friend and contributions as a writer/photographer for Be in the Loop Chicago since 2017 illustrate a passion for engagement and creativity. Educated at Morton College, Angelena has built a diverse skill set enhancing both customer relations and administrative functions.
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Able Electropolishing Advanced Metal Improvement Technologies
Since 1954, Able Electropolishing has been a metal finishing pioneer and is now the world’s largest electropolishing specialist. We provide metal finishing services to companies from a wide variety of industries that use common and specialty metal alloys. Because of our extensive capabilities, thousands of companies rely on our metal finishing services as the “last step” in their metal part production. With our 40,000 sq. ft. state of the art facility, we have the ability to process both small and large volume orders in a timely manner. We employ over 150 employees in three shifts at our Chicago, IL facility. Our dock receives and ships parts 12 hours/day and our facility is equipped and experienced to handle special packaging requirements and shipping options, including drop-shipping, expedited next day and same day. Services provided: • Electropolishing: “reverse plating” process in which metal is removed from a part in a uniform fashion, effectively eliminating microscopic burrs or other defects to leave the product with a smooth bright and clean finish. Companies often specify electropolishing as the “final step” in their manufacturing process. • Passivation: process in which parts are submersed into an acid bath to remove free iron and other surface contaminants. The resultant finish improves corrosion resistance. • Titanium Color Anodizing: this process produces a colorful, dye-free finish on titanium parts for product identification and aesthetics. • Laser Marking: fast, economical and reliable way to identify components made of stainless steel, titanium, Nitinol, anodized aluminum, as well as many plastics. Able utilizes a Trumpf TruMark Laser Marking System to compliment its suite of services offered to manufacturers of metal components. • Degreasing/Contract Cleaning: we provide a range of parts cleaning operations from vapor degreasing to special multi-step cleaning to meet stringent particulate specifications.