KW

Kathryn Williams

Manager, Customer Success at Ably Realtime

Kathryn Williams has a diverse range of work experience spanning several industries. Kathryn is currently working at Ably as a Manager in Customer Success since June 2023. Prior to Ably, they worked at Totaljobs Group for three years, starting as a Senior Account Manager from April 2018 to March 2020, and then transitioning to a Customer Success Manager role from March 2020 to October 2021. Before that, they were an Account Manager at Gumtree.com from March 2017 to April 2018, where they focused on driving renewals and sales in the jobs vertical. Kathryn also has experience in the tech industry, working as a Sales and Partnerships Executive at Push Technology Limited from April 2015 to March 2017. Additionally, they have experience in the hospitality industry, having served as a Supervisor at ETM Group London, The Cadogan Arms from July 2014 to May 2015. Their early work experience includes a role as a Notice Processing Officer at NSL Services Group from June 2013 to February 2014. Throughout their career, Kathryn has developed strong relationship-building and customer service skills, as well as a demonstrated ability to drive business growth and manage teams.

Kathryn Williams obtained their Bachelor's Degree in BA Hons Business Studies from Leeds Beckett University, where they studied from 2011 to 2014. Prior to that, they attended Waddesdon Church of England School from 2004 to 2011, but no degree or field of study information is available for this institution.

Links

Previous companies

DiffusionData logo

Org chart

Timeline

  • Manager, Customer Success

    June 1, 2023 - present

  • Team Lead, Customer Success

    August, 2022

  • Enterprise Customer Success Manager

    October, 2021

View in org chart