Kristin M Smith is an experienced program manager currently serving as the POV Program Manager at Abnormal Security since January 2019, where notable achievements include decreasing the delivery time of proof of value accounts by 40% and improving operational efficiencies through the implementation of a ticketing system and QA processes. Prior to this role, Kristin was the Data Operations Manager at SiteCompli® from December 2014 to August 2018, where responsibilities encompassed data analysis, project management, and internal stakeholder communication. Earlier experience includes positions at Discovery Times Square as a Guest Relations Agent and at Sherwin-Williams as a Customer Service Agent. Kristin holds a Bachelor of Fine Arts in Musical Theatre and a Bachelor of Arts in Psychology from The University of Akron.
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