Coleen Fillon-Calapis

Coleen Fillon-Calapis is an accomplished professional with extensive experience in customer experience and digital transformation management. Currently serving as Customer Experience Solutions Delivery Manager and Digital Transformation Manager at AboitizPower since February 2019, Coleen previously held managerial positions at Blueberry Digital Labs PH Inc. and Full Scale, where operational oversight and process establishment were key responsibilities. Prior roles include Financial Advisor at AXA Philippines and various managerial positions at Lexmark International, where Coleen demonstrated leadership in project management, team coaching, and strategic planning. Coleen’s career also includes freelancing and project management roles, with foundational education in Political Science from the University of the Philippines.