Thomas Reinhart

Thomas Reinhart serves as the Leiter Service-Desk IT at Abraxas Informatik AG since March 2019, overseeing a team of 23 members across two locations, managing operational and technical leadership, recruitment, and performance assessments. With a strong focus on efficiency, customer support, and continuous service improvement based on ITIL 4 methodologies, Thomas also engages in business project management and interdepartmental collaboration. Prior roles include Ressortleiter ServiceDesk at Kantonale Verwaltung Thurgau and Amt für Informatik, as well as IT Systems Manager and ServiceDesk Agent at Bühler AG. Thomas holds relevant educational qualifications in Wirtschaftsinformatik and project management, complemented by certifications such as Certified Project Management Associate IPMA Level D.