Neil Jones

Neil Jones has extensive experience in business analysis and customer service gained from various roles at Abri Group and Avon and Somerset Constabulary. At Abri Group, Neil has held multiple positions, including Business Analyst and Customer Design Analyst, where responsibilities included coordinating customer-facing services, analyzing data for service improvements, and delivering impactful projects. Previous roles as a Senior Advisor and Customer Contact Operator at Yarlington First involved front-line customer service and team coaching. Prior to this, Neil served as an Intelligence Officer and in administrative roles at Avon and Somerset Constabulary, managing intelligence reports and handling public inquiries. Formal education includes qualifications from BCS, The Chartered Institute for IT, and GCSEs from Westfield Community School.