Caitlin O'Neil

Director, Enterprise Program Management

Caitlin O'Neil is an experienced leader in program management with a focus on customer implementation processes and business transformation. Currently serving as the Director of Enterprise Program Management at Abrigo since January 2019, Caitlin has successfully created and executed optimization programs and managed a portfolio of executive-level transformation projects. Previously, Caitlin held various roles at Abrigo, including Senior Program Manager, Program Manager, and Client Success Manager, where efforts were directed towards enhancing client migrations and ensuring customer satisfaction. Prior experience includes serving as an Injury Claims Specialist II at Nationwide Insurance, where Caitlin provided customer service and managed claims investigations. Caitlin holds an MBA in Entrepreneurship from North Carolina State University and a Bachelor's degree in Business Management from Slippery Rock University.

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