Nico Goosen

Nico Goosen possesses extensive experience in business change and transformation, having served as Executive Head at Absa Group from January 2001 to March 2019. In this role, Nico designed and implemented a change strategy and operating model focusing on customer capabilities and digital transformation. Significant contributions include leading the planning and delivery of strategic and continuous improvement initiatives for retail banking products. Additional roles at Absa included Head of Customer Proposition Design and Delivery and interim Head of Go to Market for the Middle Market Segment, where Nico developed revenue-generating strategies. Nico's career began at Absa as a Teller, progressing to project management roles. Prior to Absa, Nico worked as a Consultant in Environmental Health at POLTECH. Academic qualifications include an Executive MBA from Henley Business School and a Bachelor of Technology in Environmental Health from Tshwane University of Technology.